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The Physical Therapist Assistant Program at Spokane Falls Community College engages in continuous and systematic
evaluation and improvement. We welcome your comments, suggestions, ideas, and constructive criticism as part of
that process. The Grievance/Due Process policies (SFCC Catalog and Class Schedule) provide a voice for current and
prospective students, employees, and other affiliated persons. However, individuals in the community who do not
have a formal affiliation with this institution or program are also welcome to provide comments according to the
following policy:
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This process is only for comments or concerns that cannot be addressed by existing grievance/due process
procedures described in the SFCC catalog, Class Schedule or the PTA Program Handbook.
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Comments must be provided in writing and signed by the author. Anonymous submissions will not be acknowledged,
nor will written comments provided on behalf of an anonymous source.
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Comments must be submitted to the following address:
PTA Program Director
Spokane Falls Community College
2917 W Fort George Wright Drive, MS 3190
Spokane, WA 99224-5288
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The PTA Program Director shall respond to all comments within seven (7) days to further discuss and resolve
the issue. If satisfactory resolution is not or cannot be reached, appeal may be made to the Dean of Business,
Professional Studies and Workforce Education within seven (7) days. Again, if satisfactory resolution is not or
cannot be reached, appeal may be made to the Office of the President within seven (7) days. The decision of the
President will be final and not subject to further appeal. Neither the Dean nor the President will become
involved until all attempts to resolve the issue with the Program Director have been exhausted, unless the
comment is directly related to the performance of the Program Director.
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Records of all correspondence will be confidentially maintained by the Program Director for five (5) years.
These records are not open to the public.
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